Privacy Policy
This Privacy Policy describes how Scalarly Srl ("we", "us", or "our") collects, uses, and shares information about you when you use our Zoho Pilot service and website.
1. Data Controller
The data controller responsible for your personal data is:
Scalarly Srl
P.IVA: IT08592260965
Via Borghetto, 3
20122 Milan, Italy
Email: privacy@scalarly.com
2. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, company name, and role when you sign up for early access or create an account.
- Zoho Connection Data: OAuth tokens and permissions you grant to connect your Zoho account. We do not store your Zoho password.
- Usage Data: Information about how you interact with Zoho Pilot, including commands you give and configurations you create.
- Zoho Metadata: We access your Zoho CRM schema (field names, module structures, pipeline configurations) to provide our service. We do not store your actual CRM data (contacts, deals, etc.).
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Zoho Pilot
- Process and execute your configuration requests securely through Zoho
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
4. Data Sharing
We do not sell your personal information. We may share information as follows:
- With Zoho: We interact with Zoho on your behalf using the permissions you grant.
- Service Providers: We may share data with third-party vendors who perform services on our behalf (hosting, analytics).
- Legal Requirements: We may disclose information if required by law or to protect rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Secure OAuth 2.0 authentication with Zoho
- Regular security audits and monitoring
- Access controls and employee training
6. Data Retention
We retain your personal data only for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your account and data at any time.
7. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at privacy@scalarly.com.
8. Cookies
We use essential cookies to enable basic website functionality. We may use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.
9. International Transfers
Your information may be transferred to and processed in countries other than Italy. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Scalarly Srl
Email: privacy@scalarly.com
Address: Via Borghetto, 3 - 20122 Milan, Italy